Our Fulfillment
Policy
Advertiser IQ's Fulfillment Policy outlines the terms and conditions governing the delivery of our digital marketing services. It clarifies what you can expect from us, how we deliver our services, and the procedures for any potential issues or changes. Essentially, it’s a clear agreement between us and you about how our services will be provided and managed.
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Service Description
AdvertiserIQ is a digital marketing agency specializing in comprehensive advertising solutions. Our core services encompass media campaign creation and management, strategic business-level marketing consultations, search engine optimization (SEO) to enhance website visibility, website maintenance for essential updates, and tailored ad hoc services upon request. Payments for all AdvertiserIQ services are processed in US Dollars (USD).
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Contact Information
AdvertiserIQ is committed to providing exceptional customer service. We encourage you to reach out with any questions or concerns. Our dedicated support team can be reached via email at ads@advertiseriq.com.
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Fulfillment
We understand the importance of clear policies for our clients. Here’s how we handle service-related matters:
Service Delivery: Our services are delivered digitally in the form of reports, consultations, campaign data, and other digital assets. These deliverables are typically shared via email or via meetings.
Payment and Invoicing: Clients will receive invoices on a monthly basis, detailing the services provided and the corresponding fees for the coming month. Payment terms are outlined in our Service Agreement.
Contract Termination and Cancellation: Clients may terminate their contract with AdvertiserIQ by providing written notice 30 days in advance. Clients are expected to provide payment for the remainder of the current invoice month.
Dispute Resolution: We encourage open communication to resolve any disputes. If a mutually agreeable resolution cannot be reached, the terms of the Service Agreement will govern the dispute resolution process. We believe that this approach provides clarity and transparency for our clients while aligning with the nature of our business.
Note: While we do not offer refunds for services rendered, we are committed to providing exceptional value and results. If a client is dissatisfied with our services, we encourage them to reach out to our customer support team at ads@advertiseriq.com
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Privacy
AdvertiserIQ is committed to protecting the privacy and confidentiality of our clients' information. We handle personal data in accordance with strict confidentiality standards, as outlined in our Service Level Agreements (SLAs) and Non-Disclosure Agreements (NDAs). We employ robust security measures to safeguard client data from unauthorized access, use, disclosure, alteration, or destruction.
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Security
AdvertiserIQ prioritizes the security of our clients' data. We adhere to strict security protocols and are PCI compliant to safeguard sensitive payment information. Our robust security measures include encryption, firewalls, and regular security audits. We are committed to protecting our clients' data and maintaining the highest industry standards.
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Credit Cards We Accept
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.
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